Web to Lead

Last published at: February 11th, 2022
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Web to Lead Duplicate Prevention is available in our Advanced and Premium Edition.

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The Web to Lead Duplicate Prevention feature analyses all incoming records for duplicates before their entry into the Salesforce environment. When an incoming lead is a duplicate, it will be shown on the DC Job page. There you are able to merge the duplicate record

A specific HTML code is required to be added to your Web to Lead code form to establish the activation of the Web to Lead Duplicate Prevention

Duplicate Check Web to Lead HTML code

<input id="dupcheck__dc3Web2Lead__c" name="dupcheck__dc3Web2Lead__c" type="hidden" value="1" />

By adding the code to your Web to Lead form, your new Leads will be matched against your existing database. A applied scenario is needed for this feature to work.

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Find a step-by-step tutorial on how to set up the Web to Lead feature in this knowledge item.