Installing the ECA for Salesforce Connections
This article applies to Plauti Cloud and Plauti Desktop,
when creating Connections to Salesforce Orgs.
For Plauti Server, see Configure your Salesforce Orgs.
The steps below are not needed for Connections to MS Dynamics environments.
A Managed Package containing Plauti’s External Client Apps (ECA’s) needs to be installed in every org that you want to connect to. If this managed package is not installed, you will not be able to connect your org to Plauti Cloud or Plauti Desktop.
If the managed package is not yet installed, you will see an error message stating “Managed App Not Installed - OAUT_EC_APP_NOT_FOUND” when connecting to a Salesforce Org.
- Install the managed app using the following link:
https://<my-company-salesforce-homepage-url>/packaging/installPackage.apexp?p0=04tIV000000Ja6DYASreplacing<my-company-salesforce-homepage-url>with your Salesforce Org's URL is.
Alternatively, use
https://login.salesforce.com/packaging/installPackage.apexp?p0=04tIV000000Ja6DYAS
and log in using your Salesforce Org's login data. - On the install page, decide who gets access to the app: Admin, All Users, or Specific Profiles. All users who should be able to create Connections, or who already have created Connections in Plauti Cloud or Plauti Desktop, should have access to the managed app.
- Select “I acknowledge that I'm installing a Non-Salesforce Application that is not authorized for distribution as part of Salesforce's AppExchange Partner Program.”
The “not authorized” warning is expected. We are actively working with the Salesforce security team to have the external client app fully authorized. Despite the warning, it is safe to proceed with the installation. - Click Install.
The managed package will now be installed. - Repeat for all Salesforce Orgs that you want to connect Plauti Cloud or Plauti Desktop to.