Adapt to new customer expectations in retail with a true customer 360 in Salesforce
September 23, 2021
Reading time: less than a minute
Retailers and luxury brands are all looking to build long-term customer relationships. Tim van der Sman from Plauti and Ian Swain II from the world's leading watch house Watchbox will show you:
- How customer expectations have changed since Covid-19 and what this means for retailers and consumer brands
- How Watchbox leverages data quality to increase convenience, understanding and a connected experience across channels
- How solutions on the Salesforce AppExchange increase data quality with minimal effort
