Storing Status Code and other PV info in a custom field

Last published at: February 13th, 2026
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Store the Status Code or Phone Type that was returned upon record validation in a custom field, so you can use this information for reporting or any other purpose.

You can store any status code Plauti Verify returns for Address, Email or Phone values, as well as the status message, date and time of validation, and the Phone Type, in a text or date/time field. In newer PV versions, custom status code fields were mapped upon install for (Person) Accounts, Contacts and Leads. 

Prerequisites

  • Make sure you have text or date/time fields available for all different types of Plauti Verify data you want to store.
    When PV metadata is stored, existing values are overwritten, not appended. Each type of data (status code, status message, etc) needs its own custom field. Create a custom text field (or date/time field for Date and Time of Validation) if needed.
    For (Person) Accounts, Contacts and Leads, custom fields for status codes were already created upon install (e.g. "Verify Shipping Address Status Code").
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Do not use the Verify Record Status / RV Record Status (recordval__rv2Status__c) or Verify Validation Result / RV Validation Result (recordval__rv2Validation__c) fields to store status codes or other metadata! These fields are used to make Plauti Verify work for custom objects. If status codes or other metadata are stored in these fields, Plauti Verify will not work anymore for that object.

Store validation metadata

To set up recording of Status or Phone Type metadata:

  1. Go to the Verify Setup page > Object Configuration.
  2. At the Object you want to store the status code or phone type for, click Configure .
  3. Navigate to the Address, Email or Phone tab.
  4. At a Validation field set, click Configure  .
  5. Scroll to the 'Meta-Data Field Mapping' section.
  6. In the select lists for the data types you want to store: Store status code in, Store status message in, Store date and time of validation in, or Store phone type in, select the field you want to use for storing that particular PV information.
  7. Click Save. 

Delete

The status code that is stored in the custom field is a number that refers to a status message. The phone type that is stored in the custom field is a classification of the phone number (for example: "Mobile" or "Toll-free number").