Customer Experience

Improve your customer experience

With our Salesforce-native, data management suite.

Equip your team with clean, accurate, actionable data to deliver personalized, high-quality customer interactions.

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Customers
Trusted by top global brands

As your enterprise undergoes digital transformation, improving customer experience becomes vital. Maintaining a clean Customer 360 within Salesforce requires strict data management to ensure data is clean, unified, and valid at all times. Plauti’s fully native data management solutions provide accurate and reliable data, enabling seamless, personalized interactions that boost customer satisfaction.

Native to Salesforce

Personalized, Proactive Communication​
Need faster, relevant communication? Segment data accurately for timely, tailored responses​.
Customer satisfaction​
Low satisfaction scores? Elevate your service with quick, quality responses using a 360° customer view and boost your reputation.
Customer-Centric Processes​
Spending too much time on data processes? Automate your workflows to ensure data quality, free up time, and focus on customer needs.

Struggling with poor customer segmentation?​

Deduplication​

Remove duplicate entries to create a single, reliable source of truth, improving segmentation and enabling more personalized customer experiences.​

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Losing touch with your customers?​

Validation​

Accurate contact validation ensures your communications are received, increasing customer satisfaction and boosting brand reputation.

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Missing revenue opportunities due to inefficient lead assignments?​

Revenue Orchestration​

Automate and customize lead and case assignments, ensuring the right tasks go to the right team members, improving efficiency and delighting customers with faster, more responsive service.

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Too much data to handle?

Data Manipulation​

Keep your customer records up-to-date without manual effort. Easily process large and small volumes of data to keep quality high and ensure smooth, consistent customer interactions.​

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“Customer experience is top tier. I cannot say enough good things about the customer success manager paired with our organisation. Their commitment to the success of our team has been outstanding.”
Justine Miller
Justine Miller Sr Data Management Supervisor at Honeywell

Transform Your Customer Experience with Plauti Data Management

Unlock the power of accurate, unified data to personalize every customer interaction and drive business results.

With Plauti Data Management, a native Salesforce solution, you can streamline customer journeys and boost overall customer satisfaction. Accurate data reduces response times and improves brand reputation. Automating data tasks frees up time for teams to focus on what matters most: your customers.

Make your customer experience better with Plauti Data Management. Ensure every interaction is smooth, personalized, and meaningful. Contact us now to find out more and see how we can help you.

Enterprise level service

• Dedicated CS service​
• Full-Service onboarding and Implementation ​
• Business ROI Reviews​
• Seamless Implementation
• Tailored Customization

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Products for Salesforce
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Duplicate Check
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Super Round Robin
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Record Validation
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Data Action Platform
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Duplicate Check
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