The effects of working with Salesforce in Internet Explorer

May 09, 2017
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Each day millions of users access Salesforce and do so using different browsers. Up until now, Salesforce has aimed to provide an equal experience across all platforms, but as new software is developed and the old is left behind, it will no longer be feasible to support every single solution out there.

As of 16 December 2017, Salesforce will drop support for Internet Explorer 11 (IE11). What does this mean for you?

IE11 users accessing Salesforce most likely have already seen the notification of the upcoming changes. Currently, existing organizations can access Lightning Experience and the Salesforce1 Mobile Browser app using IE11. However, new organizations created prior to Summer ’16 will not be able to access any editions using this browser. Coming December all IE11 users – both on desktop and mobile - will be redirected to the Classic environment. Logically this means you will no longer be able to use your existing Lightning components or lightning only features like the object news, activity timeline, and path. For a complete list of features that no longer will be accessible, click here.

Just like Salesforce, we at Duplicate Check urge our users to transition to a different browser. For a while now, our app has been Lightning ready and, apart from minor visual differences, we support every browser. However, as soon as Salesforce drops support for IE11 we can no longer guarantee an optimal performance for this browser either. Therefore, we recommend our users to make the switch to either Firefox, Chrome, Safari or Edge to be able to continue to use Duplicate Check in a fast, efficient and smooth way.

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